Zaaki AI Chatbot

Zaaki AI Chatbot: a branded chat bubble for your website, with humans one click away.

Answers visitors instantly from your own FAQs, hands over to your team when it matters, and emails you the transcript. It's the same widget you can see in the corner of this page.

The Zaaki chat widget answering a visitor, the bot-to-agent takeover flow, and an agent console listing live visitors

What it does

An assistant that knows your business, and knows when to call a human.

One-line install

Paste a single script tag and the chat bubble appears on any site: WordPress, Shopify or a custom build. The widget runs in its own frame and fails silently, so it can never break your page.

Trained on your answers

Your FAQs and a custom prompt set what the assistant says and how it says it. Platform guardrails stop it inventing prices or taking instructions from visitors.

Human takeover

Your agents sign in to a console, claim a live conversation, and the bot steps aside. Mark yourself available or away and the assistant adjusts what it promises visitors.

Live visitor monitoring

See who is on your site right now, including the page they're on, their country and whether they're chatting, then open a conversation before they leave.

Leads and transcripts

An optional pre-chat form captures name, email and phone. Every conversation is emailed to your team when it ends, with reply-to set to the visitor.

Your brand, your data

Colours, icon, greeting, position and theme are yours. Conversations are kept only for the retention window you choose, provider keys are encrypted, and each client's data is isolated at the database level.

Put it on your site this week.

Tell us about your website and the questions your visitors ask. We'll set up your workspace and send you the snippet.

Get started

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